Privacy

slvip ph Privacy Policy

Your personal information matters. This Privacy Policy explains what data slvip ph collects from Filipino players, why we collect it, how it is used and protected, and what rights you have over your own data.

Last updated: January 2026
How slvip ph Handles Your Data

A summary of the six key principles behind our approach to privacy. Full details appear in the policy document below.

Collected Only What Is Needed

slvip ph only collects personal data that is necessary for account registration, identity verification, payment processing, and platform operation. We do not collect data beyond what serves a clear purpose.

Secured at Every Stage

All data transmitted between your device and slvip ph is protected by SSL encryption. Account access uses OTP verification. Personal data stored on our systems is subject to security controls appropriate for a regulated online gaming environment.

Not Sold to Third Parties

Your personal information is not sold to advertisers or external marketing companies. Data may be shared with trusted service providers who assist in operating the platform, but always under strict confidentiality obligations.

Your Rights Are Respected

Filipino players have the right to access, correct, and request deletion of their personal data held by slvip ph, subject to applicable legal and operational requirements. These rights can be exercised through your account.

KYC Data Handled Carefully

Identity documents submitted for KYC verification are used solely for the purpose of confirming your identity before withdrawal processing. They are stored securely and not used for any other purpose without your consent.

Policy Updates Are Communicated

When this Privacy Policy is updated in a material way, slvip ph will take reasonable steps to notify registered players. The date of the most recent revision is displayed at the top of this page.

1. Introduction

slvip ph is an online gaming platform serving players in the Philippines. As part of operating the platform, we collect and process certain personal information about the Filipino players who register and use our services. This Privacy Policy describes what information we collect, the purposes for which it is used, how it is stored and protected, and what choices and rights you have as a player.

By registering an account with slvip ph or using any part of the platform — including the website and the slvip ph App — you agree to the data practices described in this Privacy Policy. This policy should be read alongside our Terms and Conditions.

Data Protection Commitment: slvip ph is committed to handling your personal data responsibly and in a manner consistent with applicable Philippine data privacy requirements. Your information will only be used for the purposes described in this policy.

2. What Data We Collect

The personal data we collect falls into the following categories:

Registration and Identity Information

When you create an account, we collect the information you provide during registration, including your full name, date of birth, contact number, and email address. This information is used to create and manage your account.

Identity Verification (KYC) Documents

Before your first withdrawal can be processed, we require identity verification. This involves submitting a copy of a valid Philippine government-issued ID (such as a passport, driver's licence, UMID, SSS card, or PhilHealth ID). The name and details on your ID are used solely to confirm that your account registration details match your verified identity.

Payment and Transaction Information

When you make deposits or request withdrawals in Philippine Peso, we collect the account details you provide for those transactions — for example, your bank account number or e-wallet registration details. We retain transaction records as part of your account history.

Device and Access Information

When you access slvip ph through a browser or the mobile app, we may collect technical data such as your IP address, device type, operating system, browser type, and session timestamps. This data is used for security monitoring, fraud prevention, and improving platform performance.

Gaming Activity

We retain records of your gaming activity on the platform — including games played, bets placed, wins, and session history. This data is used to operate the platform, manage your account balance, support responsible gaming features, and handle any disputes.

Data Category Primary Purpose Retention
Registration Details Account creation and management Duration of account + post-closure period
KYC Documents Identity verification before withdrawals As required for compliance
Payment Account Details Processing deposits and withdrawals in PHP Duration of account activity
Device and Access Data Security, fraud prevention, platform operation Rolling period per security policy
Gaming Activity Account balance management, dispute resolution Duration of account + post-closure period

3. How We Use Your Data

The personal data collected by slvip ph is used for the following purposes:

  • Account management: Creating, maintaining, and securing your player account.
  • Identity verification: Confirming your identity before processing withdrawal requests, consistent with KYC requirements.
  • Payment processing: Handling deposits and withdrawals in Philippine Peso through local payment channels.
  • Platform operation: Running games, settling bets, maintaining your balance, and delivering the platform's features.
  • Security and fraud prevention: Detecting and preventing unauthorised account access, fraudulent transactions, and platform abuse.
  • Responsible gaming: Supporting tools and features that help players manage their gaming activity in line with our Responsible Gaming commitments.
  • Communications: Sending account-related notifications, security alerts, and — where you have opted in — information about platform features and offers.
  • Legal and compliance obligations: Retaining records as required to meet applicable legal and regulatory obligations.

4. Sharing of Personal Data

slvip ph does not sell your personal data to third parties. We may share your information with the following categories of parties under strictly controlled conditions:

Service Providers

We work with third-party service providers who assist in operating the platform — for example, payment processing partners, identity verification services, and technology infrastructure providers. These parties process your data only to the extent necessary to provide their specific service to us, and are bound by confidentiality and data protection obligations.

Legal and Regulatory Disclosure

We may disclose personal data when required to do so by applicable Philippine law, a valid court order, or a lawful request from a relevant authority. In such cases, we will disclose only the minimum information required to comply.

No Marketing Sales: Your personal information is not shared with external marketing companies or data brokers for advertising purposes. Any promotional communications from slvip ph are based solely on your own account activity and opt-in preferences.

5. Data Security

slvip ph applies security measures appropriate to the nature of the personal data we hold and the risks associated with an online gaming platform environment. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the platform.
  • OTP (one-time password) verification for account login and withdrawal requests, adding a second layer of authentication beyond your password.
  • Access controls limiting internal access to personal data to staff and systems with a legitimate operational need.
  • Secure storage of KYC documents submitted for identity verification.
  • Monitoring and logging of platform access for security and fraud detection purposes.

No data transmission over the internet can be guaranteed to be 100% secure. Players have an important role in keeping their own accounts safe — use a strong, unique password, keep your OTP codes private, and always access slvip ph through the official website or the official slvip ph App. Never share your login credentials with anyone.

6. Cookies and Similar Technologies

The slvip ph website and app may use cookies and similar technologies to support platform functionality, maintain your logged-in session, and gather anonymised usage analytics that help us understand how the platform is being used. These technologies do not track you across unrelated third-party websites.

Your browser settings give you control over whether cookies are accepted. Disabling certain cookies may affect how some features of the platform work, including session maintenance.

7. How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a reasonable period afterwards as required for compliance, dispute resolution, and legal obligations. Specific retention periods depend on the category of data and the applicable requirements. KYC documents and transaction records are typically retained for the period required by applicable financial and gaming regulations.

If you close your account, we will cease processing your data for active account purposes but will retain the information required by law or for pending obligations until those requirements are fulfilled.

8. Your Data Rights

As a registered player at slvip ph, you have the following rights in relation to your personal data:

Right to Access

You have the right to request a copy of the personal data slvip ph holds about you. Requests can be submitted through your registered account.

Right to Correction

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections may require re-verification of your identity.

Right to Deletion

You may request the deletion of your personal data, subject to applicable legal obligations. Data required by law for retention periods — such as financial transaction records — cannot be deleted before those periods have elapsed.

Right to Object

You may object to certain types of processing of your personal data, including processing for direct marketing purposes. You can manage communication preferences through your account settings.

Right to Data Portability

Where technically feasible and legally applicable, you have the right to receive a copy of your personal data in a structured, machine-readable format.

How to Exercise Your Rights: To exercise any of the data rights above, log in to your slvip ph account and use the account support function, or contact us directly at the email address displayed in the footer of this page. We will respond to valid requests within the timeframe required under applicable Philippine data privacy law.

9. Minors

The slvip ph platform is strictly for adults aged 21 years or older. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been submitted by someone under the age of 21, that account will be closed and the data removed. If you believe that a person under 21 has registered on the platform, please contact us through your account support channel.

10. Changes to This Privacy Policy

slvip ph may update this Privacy Policy from time to time. When changes are made, the date of the most recent revision will be updated at the top of this page. Where changes are material, we will take reasonable steps to notify registered players through their account or by other appropriate means.

Your continued use of the platform after a revised Privacy Policy is published constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how your data is handled.

11. Contact

If you have questions about this Privacy Policy or about how slvip ph handles your personal data, please contact us through the support function in your registered account. General information about the platform and your account is also available on the FAQ page.

You may also reach us at the contact email displayed in the footer of this website. Please use plain text — do not send sensitive personal data such as full KYC documents via email.

Join slvip ph

Play on a Platform That Protects Your Data

Filipino players across Manila, Cebu, Davao, and Quezon City trust slvip ph for slots, live casino, sports betting, and eBingo — all in Philippine Peso, with data handled as described in this Privacy Policy.

Must be 21 or older. Online gaming involves financial risk. Please play responsibly.